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Delete Your Account

Last updated: August 16, 2026

You can permanently delete your NetworX account at any time, directly from inside the app. This page explains what gets deleted, what is retained, and how the process works.

This action is permanent and irreversible. Once your account is deleted, your data cannot be recovered.

How to Delete Your Account

Account deletion is performed directly inside the NetworX app. There is no waiting period — deletion happens immediately upon confirmation.

  1. Open the NetworX app and sign in to your account.
  2. Tap your profile picture or navigate to Profile.
  3. Open Settings (the gear or menu icon).
  4. Scroll to the bottom and tap "Delete Account".
  5. Enter your current password to confirm your identity.
  6. Tap "Confirm Delete". Your account and all associated data are immediately and permanently erased.
Your password is required as a security measure to prevent accidental or unauthorised deletion. If you have forgotten your password, use the "Forgot Password" option on the login screen to reset it first.

What Gets Deleted

When you confirm account deletion, the following data is permanently removed from our systems:

What Is Retained

After deletion, the following may be retained:

Delete via Email Request

If you are unable to access the app (e.g., you no longer have your device), you can request deletion by emailing us:

We will verify your identity and process the deletion within 7 business days. You will receive a confirmation email once complete.

For security, we cannot process deletion requests that do not include sufficient identifying information. We will never delete an account based solely on a display name.

After Deletion

Questions

If you have questions about the deletion process or your data rights, see our Privacy Policy or our Child Safety Standards, or contact us at support@networx.social.